It global Services

VOIP/Unified Communications Systems & Solutions

For companies of all sizes and types, unified communications (UC) has a lot of potential. As part of a seamless system that makes it simpler, quicker, and more dependable for people to communicate however, whenever, and wherever they need to, it integrates the most widely used communications tools (like PBX or VoIP phones, instant messaging, video conferencing, email, voicemail, and more) to promote collaboration.

You require a solution that is integrated with both other parts of your network architecture and inside itself in order to get the most out of UC.

IT Global Services is in a unique position to provide individualised, unified UC solutions that enable you to fully benefit from everything UC has to offer. By consulting with you to determine which UC solution best suits your needs, installing tools and technologies as part of a single coherent infrastructure, and supporting the entire environment throughout its lifecycle, we offer products and technologies from industry leaders like Cisco, Avaya, and Mitel.

On Premise VOIP/Unified Communication Solutions

Your key to unlocking unified experiences for users across various devices, increasing productivity, providing improved customer service experiences, and more may be an on-premise UC system.

Hosting your UC system on-site has a number of advantages, including:

  • having direct control over the system you employ
  • Maintaining sensitive data internally to ensure security and compliance
  • Being more economical in some circumstances (for some small and mid-sized businesses in particular).

Unified Communication as a Service (UCAAS)

Off Premise/Cloud Hosted Unified Communications Solutions

 Small and medium-sized businesses (SMBs) and large businesses looking to:

  • Simplify administration by forgoing hardware purchases and automating upgrades so you always use the most recent releases and versions.
  • To ensure that your communications solutions can grow to accommodate short-term variations and your organization’s changing needs, achieve unmatched scalability and flexibility.
  • Data can be backed up more often and won’t be vulnerable if an event like a fire or flood occurs at your location, improving disaster recovery.

You might use a hybrid strategy, keeping some of your UC on-site while having other applications off-site or in the cloud, depending on your needs. You may have the best of both worlds with this route, which is especially appropriate for businesses wishing to progressively move away from on-premise UC systems.